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Small-To-Medium Enterprises – The Need For Digital Transformation

The digital age has brought about a new era of competition, and small-to-medium enterprises (SMEs) are feeling the pressure to keep up. For many SMEs, the key to success is digital transformation. But what are SMEs? And how can SMEs make the most of digital transformation? In this blog post, we’ll explore the answers to these questions and more.

What Are SMEs?


Small to medium enterprises (SMEs) are businesses that have between 1 and 499 employees. SMEs are important drivers of economic growth and job creation in many countries around the world.

There are many different types of SMEs, and they come in all shapes and sizes. Some SMEs are manufacturing businesses, while others are service businesses. Some SMEs are new businesses, while others have been around for centuries.

No matter what type of SME you are, there are certain challenges that all SMEs face. These challenges can be divided into four main categories: financial, human resources, marketing, and operations.

Why is Digital Transformation Important For Small-to-medium Enterprises? 

Digital transformation is pivotal for small-to-medium enterprises (SMEs) to maintain a relevant and competitive edge in an increasingly digitized world. There are many advantages conferred by digitization, such as increased agility, efficiency, and customer engagement. 

To realize these advantages, SMEs must have a clear understanding of how digital transformation can be achieved.

The World Economic Forum’s “Future of Jobs” report estimates that by 2025, as many as 85 million jobs may be lost to automation. A seismic shift is happening in the global economy, and small-to-medium enterprises (SMEs) are not immune. 

Factories are being replaced by robots, manual processes are being automated, and thoughts are being processed by artificial intelligence. Thus, to survive and thrive in this new digital age, SMEs need to embrace digital transformation.

Aspects Of Digital Transformation For Small-to-medium Enterprises

Digital transformation is the process of integrating digital technology into all areas of a business, resulting in fundamental changes to how the business operates and delivers value to customers.

There are many aspects to digital transformation, but some of the most important include:

  • Developing A Digital Strategy 

A digital strategy involves planning how you will use digital technology to achieve your business goals.

  • Improving Customer Experience. 

This involves using digital technology to improve how you interact with and serve your customers.

  • Developing New Products And Services.

This involves using digital technology to create new products and services that meet the needs of your customers.

  • Improving Operational Efficiency.

You use digital technology to automate and streamline your business processes.

  • Creating A Data-driven Culture

This involves using data and analytics to inform your decision-making.

Digital Transformation Success Factors For Small-to-medium Enterprises

Digital transformation can be a daunting task for any organization, but it is especially challenging for small-to-medium enterprises (SMEs). And with limited resources and budgets, SMEs must be strategic in their approach to digital transformation to be successful.

Many factors contribute to the success of a digital transformation initiative, but here are 5 of the most important:

1. Senior leadership buy-in and support

2. A clear and achievable business goal

3. The right technology platform

4. A dedicated team of digital transformation experts

5. A focus on customer experience

By keeping these success factors in mind, SMEs can set themselves up for a successful digital transformation.

Common Digital Transformation Impediments For Small-to-medium Enterprises

Although digital transformation can offer significant benefits for small-to-medium enterprises (SMEs), several common impediments can prevent these organizations from achieving their desired outcomes.

Lack Of Understanding

One of the most common impediments is a lack of understanding of what digital transformation entails. Many SMEs believe that digital transformation is simply about adopting new technologies, when in fact it is much more than that. It is also important to note that there is no one-size-fits-all approach to digital transformation – what works for one organization may not work for another.

Lack Of Leadership Commitment

Another common impediment is a lack of leadership commitment. Implementing digital transformation can be a costly and time-consuming endeavor. Moreover, it requires the full commitment of senior leaders to be successful. Without this commitment, projects are often stalled or fail to get accomplished.

The Endnote

DEHA Vietnam acknowledges the power of digital innovative technologies, like cloud computing, AI /machine learning, application development, testing services, IoT applications, blockchain, NFT development, and decentralized finance (defi). Our professionals provide value to your SME by designing, analyzing, developing, and integrating for business through the best software services.

DEHA’s team has helped organizations of all sizes across industries to create a culture of engagement and performance through the best software services. Furthermore, we offer a free consultation to help you assess your organizational culture, and digital transformation and identify areas for improvement. Transform your SME with DEHA today. 

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