VNPOST EXPRESS

VNPOST EXPRESS

Location
Vietnam
Industry
Logistics
Client & product
VNPOST EXPRESS JOINT STOCK COMPANY The first logistics company in Vietnam was established with the mission of serving the professional shipping needs of e-commerce partners across the country Functions and missions:
  • Provide domestic and international express mail services: EMS service, certain-time EMS, heavy, cumbersome EMS and other products
  • Provide transportation services, logistic goods delivery services
  • House and office for lease
  • Telecommunications supplies and equipment trading
  • Manage, operate, install, maintain, and repair telecom equipment and vehicles
  • Provide post and telecom agent services
Challenges
The current system of EMS was build a long time ago and has become obsolete due to the rapid development of Vietnam's E-Commerce industry. The EMS's leaders decided to rebuild a new system from scratch, thoroughly applying digital technologies to all business operations. The ultimate gold is to enhance the user experience, while allowing managers to see business performance in real time. Detail requirement:
  • Digital transformation business process management
  • Apply digital and modern technologies
  • Optimize the management of customers, vendors, employees, shippers...
  • Centralized management on a single platform
  • Improve quality of customer services
  • Improve competitiveness in new normal environment
  • Data visualization for decision making (data driven)
Job done
DEHA has sent leading experts to come and work closely with EMS departments to support and advice EMS to analyze, design and build a new system. After 6 months of work, the new EMS system has gone live and deployed in the entire system of more than 3,000 post offices across the country
Services
Engagement Models
Team size
18
Timeline
6 months
Tech stack
PHP, Mysql, ReactJS, React Native
Website URL
Appstore/Google Play