Customer profile
The customer is a 100% Japanese-owned enterprise with a manufacturing plant located in Vietnam, specializing in producing spare parts and replacement components for automobile engines.
Current situation
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The IFS ERP system currently in use is outdated and incurs high maintenance costs.
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Management functions on the existing IFS 9.0 version all require updates to perform more effectively.
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The response time and issue resolution are very slow (around 2 months) and cost a lot.
Digital transformation solution
DEHA Digital Solutions collaborated with iChengsi (an official partner of IFS) to address the customer’s challenges. The implemented scope includes:
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Upgrading the IFS system to version 11.0
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Maintaining the new system
With a team of experts highly skilled in factory digital transformation and well-versed in IFS ERP systems, we together with our partner iChengsi delivered a complete service with fast, on-site support at the factory.
