Privacy Policy

The information you provide to Deha Digital Solutions through the website www.deha-soft.com or any other means will be secured by us in accordance with this policy. Deha acknowledges the importance of the security of your personal information. Through our continuous efforts, we are committed to protecting your information via this privacy policy. This policy applies only to the website and communications with Deha Digital Solutions and does not apply to any other websites or forms of communication.

Offline Contact Information

You may provide us with contact information such as your name, title, email address, company name, phone number, location, and the method by which we collected the information. You may provide this information through various methods, such as business cards or registration forms at presentations or conferences.

We will store and use this contact information to communicate with you or your organization for marketing purposes, to send support information, product and service announcements, as well as other business communications. This contact information is also used to serve the website and provide services to you or your organization once you become a customer.

Your contact information may be combined with contact information collected through our website and processed under the same general terms to ensure security and confidentiality.

Information Collection

Information and How We Use It

We collect information through specific features on our website, such as when you fill out a contact form or email request form, register for a webinar, etc. The information we collect may include your name, title, email address, company name, phone number, and more.

Third-party tools used on the website, such as Google Analytics, may collect additional information from you, such as your geographic region, age, operating system language, and external referral links.

We may use the contact information you provide to send information, newsletters, special offers, and other communications (such as event notices, job openings, and downloadable content) to you or your organization, to serve the website, and to provide services to you or your organization after you or your organization becomes our customer.

We also feature an option for you to submit your resume if you are interested in employment at Deha Digital Solutions. We may use this information during our evaluation and recruitment process, as well as to send you notifications about future job opportunities.      

IP Addresses

The tools used on our website may collect your IP address when you visit the site. We use IP addresses to analyze trends, administer, maintain, and improve the website, as well as to gather aggregate demographic information.

Your IP address may indicate your Internet access source. However, we do not combine this information with any of your other personally identifiable information. This is to ensure the security and privacy of your personal data.

Cookies and Online Tracking

A cookie is a small file saved on your computer to store information. In general, cookies help us provide you with a better website experience. We may use cookies to authenticate your browser and maintain your session.

We may also use third-party partner cookies, such as those from Google, to analyze the use of our website and provide advertisers with the ability to tailor advertisements to your interests. Detailed information regarding the use of Google is provided below.

We do not intend to collect your personal information through these cookies, and regarding the website usage information collected through cookies, we have implemented measures to limit its use.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website’s features. If you choose to opt out of cookies, we may use a single cookie to help us remember your preference.

Google Analytics is a web analytics service provided by Google. Google Analytics may use cookies or other means to help us analyze how users utilize the website. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also opt out of Google’s advertising tracking cookie or use a browser add-on to opt out of all Google Analytics tracking software.

Choices & Opt-Out

Your information will only be used within the framework of applicable laws, and you are free to decide the amount of information you provide to us. By visiting our Communication Preferences page or following the instructions in our emails, you can choose the types of information you wish to receive from us. However, for certain services, you may need to provide complete information to ensure your website experience is not affected.

Security

We are committed to ensuring that your personal information is secure. We have put in place physical, electronic, and managerial measures to safeguard the information we collect through the website.

We maintain or use third parties to implement these processes to protect your information against loss, misuse, or unauthorized access. However, we cannot guarantee absolute information security, and we cannot guarantee the security of any information covered by this Privacy Policy or any information transmitted to us over the Internet.

Updating and Deleting Personal Information

We allow you to update the information you have provided to us on the website. You can contact us to update or delete your information via the email address below.

We are committed to ensuring that any requests to update or delete your personal information will be processed thoroughly and in a timely manner. If you request us to delete your personal information, it may affect your ability to access or receive services from us.

Third Parties

Third parties may operate or host the website, process data for us, or provide services related to the information requests you have submitted or the information we have provided to you.

In addition to Google Analytics, we use Salesforce and HubSpot to collect and store contact information. We have agreements in place with these third parties regarding user information security regulations.

Data Location & Transfer

Deha Digital Solutions has offices in Vietnam and Japan; therefore, when you provide information to us, you consent to the transfer of that information to us in these countries.

The information we collect from you may be transferred to, and stored at, a destination outside of Japan, the United States, the European Economic Area (EEA), or your country of residence. Personnel using your information in accordance with this Privacy Policy may also be located outside the United States, the EEA, or your country of residence. By submitting your personal information, you agree to this transfer, storing, and processing as described.

Legal Disclosures

In addition to the purposes described in this Privacy Policy, we may use and disclose information, including personally identifiable information provided by you and/or collected by the website or in connection with this Privacy Policy, to the extent necessary for one or more of the following purposes: (i) to correct technical problems and malfunctions in providing website services to you and to process technical information; (ii) to protect the security and integrity of the website; (iii) to protect our rights and property and those of others; (iv) to respond to claims that your information violates the rights and interests of third parties; (v) to comply with applicable laws; (vi) to respond to judicial processes; and (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

You understand and agree that the technical processing of your information is necessary and may be performed to (a) send and receive messages related to the use of the website; (b) conform to the technical requirements of connecting networks; (c) conform to the limitations of our website; and (d) conform to other similar technical requirements.

Data Retention

We only retain your personal information for as long as necessary for the purposes described in this Privacy Policy. However, if you do not consent to the use of your personal information, we will delete it.

In addition, when you unsubscribe from marketing communications, we will store your email and place it on a separate suppression list to ensure we do not send you any further marketing materials.

Updates to the Policy

As mentioned above, we may periodically update this Privacy Policy. For example, we may update this policy to describe how new website features may affect our use of your information and to inform you of new controls and features that we may provide to you.

We pledge that we will not change the way we handle information you have previously provided to us unless such a change provides your information with greater protection or offers you more choices.

Contact Information

For any inquiries related to this Privacy Policy, your rights under it, or the use, deletion, or updating of your information, please contact us at info@deha-soft.com.