Customer Profile
The customer is a leading brand in Vietnam in smart warehouse storage solutions. They specialize in designing, manufacturing, and implementing industrial racking systems such as:
ASRS automated racks
Wi-Fi shuttle racks
Mobile racks
VNA racks
Steel pallets
Mezzanine floors, and more
All products are manufactured according to ISO 9001:2015, using Japanese-standard steel and designed following European FEM guidelines.
Customer Warehouse Management Challenges
Difficulty tracking inventory locations in diverse racking systems
Lack of synchronization between Factory – Warehouse – Sales departments
Time-consuming and error-prone stocktaking
Difficult to track product lifecycle (lot/batch/serial)
Insufficient data to optimize warehouse space
Lack of automation in goods receiving and dispatching
Slow reporting and absence of real-time data
Customer Requirements
Achieve >99% accurate inventory control
System must ensure:
Tracking by pallet/serial number
Instant recording for each inbound, outbound, and relocation transaction
System inventory equals actual inventory
Location Management: automatic, logical, and optimized
A Smart WMS should:
Suggest storage locations based on product type, size, and turnover
Guide staff to the correct locations
Prevent errors between levels/slots/racks, especially in warehouses with multiple rack types or high storage
Identification Technology: Barcode/RFID
Fast scanning
Minimized errors
Automatic recording of all operations
Reduce human errors by 70–90%
Smart Inventory Features
Cycle counting without affecting operations
Area-based stocktaking via app
Suggest inventory checks based on risk of discrepancies
Guided Operations for Warehouse Staff
Pick-by-line, Putaway-by-system
Integration with handheld devices, tablets, or voice picking
Critical for high racks or complex warehouse layouts
Overall Solution
Comprehensive warehouse management
Detailed monitoring of rack and storage status
Intelligent stocktaking
Reporting and analytics
